Our Team


Meet the Cook's Computer Team

As a family-operated business, we pride ourselves on maintaining a team of friendly, experienced folks who have the skills the combat your technical issues while delivering the highest level of customer service you deserve. For more information about the Cook's Computer team, please don't hesitate to reach out.

Donna Cook (1978 - Present)

President, Office Manager, Controller; Sec/Treas

Donna specializes in office management and accounting, and oversees all of our financial and Human Resources functions. Donna holds an Associate of Science Degree, Registered Nursing from Bakersfield College and brings our team 35 years of industry-related experience. When she’s not busy keeping our office running smoothly, Donna enjoys loving and caring for her precious dogs, Flash & Molly, as well as reading, puzzles, and working out at the gym.

Jeri Poznoff (1985 - Present)

Network Support Specialist

As our Network Support Specialist, Jeri handles our remote computer management, including all Windows servers and workstations and virtualized systems. She also takes care of our computer management help desk console, and specializes in the design, planning, implementation, and maintenance of SMB networks. Jeri is an Administrator for Shoretel phone systems as well as a Help Desk Manager, providing our clients with the expert support they have come to expect from Cook's Computer. With a wide range of technical certifications and more than 30 years of IT industry experience, Jeri is the A+ Certified Technician who can solve your IT challenges. In her time away from the office, Jeri enjoys hunting, fishing, off-roading, and anything else outdoors!

Ernie Lopez (2014 - Present)

Service Manager

Ernie's job as a Network Engineer consists of building, maintaining, and repairing computers and printers, cabling, and addressing any other help desk problems. Before joining our team, Ernie obtained an Associates Degree in Network Systems Administration and worked in telecommunications. A quick learner known for his excellent customer service skills, he brings quality work to every project. In his free time, Ernie is handy and likes to fix things, even when he has to figure out the process along the way. He also enjoys traveling to new places, taking long drives, and spending time with his daughter.