Network Support Specialist

As our Network Support Specialist, Jeri handles our remote computer management, including all Windows servers and workstations and virtualized systems. She also takes care of our computer management help desk console, and specializes in the design, planning, implementation, and maintenance of SMB networks. Jeri is an Administrator for Shoretel phone systems as well as a Help Desk Manager, providing our clients with the expert support they have come to expect from Cook's Computer. With a wide range of technical certifications and more than 30 years of IT industry experience, Jeri is the A+ Certified Technician who can solve your IT challenges. In her time away from the office, Jeri enjoys hunting, fishing, off-roading, and anything else outdoors!